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delivery policy

delivery policy

At kisancart.co.uk, we are committed to providing you with a convenient and reliable shopping experience. Please take a moment to familiarize yourself with our Delivery Policy to ensure a smooth delivery process.

Delivery Charges:

For Mainland UK orders:

Orders £60 and above: Free delivery

Orders below £60: Delivery charges apply,  minimum of 8pounds for eachtrastion.

Delivery to Northern Ireland:

A fixed delivery charge of £15 applies, even if the order value meets or exceeds £60.

Delivery to Northern Ireland: A fixed delivery charge of £15 applies, even if the order value meets or exceeds £60.

Delivery Process:

We deliver across the UK using our own drivers for North and East London, allowing you to reserve a delivery time slot.

In other UK areas, we utilize a trusted panel of courier services for next working day delivery.

Specially designed packaging ensures the safe delivery of perishable and frozen items in their optimal condition.

Delivery Acceptance:

If no one is available to accept the delivery when our driver arrives, a refund for the cost of goods will be processed. However, a £6.99 charge will apply in all cases, irrespective of the order value.

Refunds will be credited back to the original card used for the purchase and may take up to 10 working days to process.

Delivery Time Amendments:

Once your order is completed, amendments to the delivery time are not possible.

To change your delivery time, please cancel your order by contacting info@kisancart.co.uk

Include your name, order reference number, contact number, and home address in the email.

Cancellations made on the delivery day will incur a £6.99 charge, as the order would have already been dispatched.

No charges will apply for cancellations made before the delivery day, and a full refund will be processed within 10 working days.

At Kisancart.co.uk, we strive to make your shopping experience enjoyable and hassle-free. If you have any further questions or require assistance, please don’t hesitate to contact us at info@kisancart.co.uk

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